Refund policy

1. No Refunds

All sales are final. We do not offer refunds once an order has been placed and processed.
This includes cases of:

  • Change of mind

  • Wrong size or color chosen

  • Delays caused by the shipping carrier

2. Returns or Exchanges

We only accept returns or exchanges in the following cases:

  • The item arrived damaged, defective, or incorrect.

If this happens, please contact us within 48 hours of receiving your order at support@uvhome.nl with clear photos and your order number.
If approved, we will offer a replacement or store credit — not a refund.

3. Damaged or Incorrect Items

If you receive a damaged or incorrect product, you must notify us within 48 hours of delivery.
Please include:

  • Your order number

  • Photos of the item and packaging

We will send a replacement or issue store credit after review.

4. Cancellations

Once an order is placed, it cannot be canceled or modified.
Please ensure all details are correct before confirming your purchase.

5. Contact Us

If you have any questions or concerns about this policy, please contact us at support@uvhome.nl